| Rank | Performance Graph | OS | Outage hh:mm:ss |
Failed Req% |
DNS | Connect | First byte |
Total |
|---|---|---|---|---|---|---|---|---|
| 1 | GoDaddy.com Inc | Linux | 0:00:00 | 0.000 | 0.378 | 0.008 | 0.033 | 0.035 |
| 2 | New York Internet (NYI) | FreeBSD | 0:00:00 | 0.000 | 0.519 | 0.054 | 0.109 | 0.109 |
| 3 | Webair | Linux | 0:00:00 | 0.000 | 0.286 | 0.071 | 0.142 | 0.143 |
| 4 | Swishmail | FreeBSD | 0:00:00 | 0.000 | 0.207 | 0.083 | 0.165 | 0.165 |
| 5 | Pair Networks | Linux | 0:00:00 | 0.000 | 0.322 | 0.098 | 0.195 | 0.195 |
| 6 | Hyve Managed Hosting | Linux | 0:00:00 | 0.005 | 0.144 | 0.077 | 0.154 | 0.154 |
| 7 | EveryCity | SmartOS | 0:00:00 | 0.005 | 0.208 | 0.079 | 0.157 | 0.157 |
| 8 | CWCS Managed Hosting | Linux | 0:00:00 | 0.005 | 0.286 | 0.080 | 0.162 | 0.162 |
| 9 | ServerStack | Linux | 0:00:00 | 0.005 | 0.234 | 0.084 | 0.167 | 0.168 |
| 10 | krystal.uk | Linux | 0:00:00 | 0.005 | 0.314 | 0.095 | 0.189 | 0.189 |
GoDaddy had the most reliable hosting company site in April 2020. This is the second consecutive month that GoDaddy has had the most reliable hosting company site and GoDaddy has not appeared outside the top two so far in 2020. GoDaddy provides tools that help businesses create a web presence and has provided ideas for small businesses to cope through the COVID-19 pandemic.
All of the monitored hosting providers are continuing to provide their services despite the challenges introduced by the COVID-19 pandemic. The next four hosting company sites in the top 10 also responded to all of Netcraft’s requests in April: New York Internet, Webair, Swishmail, and Pair Networks. The top five hosting company sites were separated by average connection time.
New York Internet has published a COVID-19 Preparedness Plan to demonstrate how it is helping provide services to its customers throughout these uncertain times. In New York, Webair has donated meals and personal protective equipment to frontline workers.
The five sites that complete the top 10 each failed to respond to only a single request by Netcraft in April.
Seven of April’s 10 most reliable hosting company sites were running Linux. FreeBSD appears twice, in second place with New York Internet (NYI) and fourth place with Swishmail. SmartOS also makes an appearance with EveryCity in seventh.
Netcraft measures and makes available the response times of around twenty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.
From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.
Information on the measurement process and current measurements is available.