| Rank | Performance Graph | OS | Outage hh:mm:ss |
Failed Req% |
DNS | Connect | First byte |
Total |
| 1 | EveryCity | SmartOS | 0:00:00 | 0.004 | 0.081 | 0.054 | 0.108 | 0.108 |
| 2 | Hyve Managed Hosting | Linux | 0:00:00 | 0.008 | 0.187 | 0.052 | 0.103 | 0.105 |
| 3 | XILO Communications Ltd. | Linux | 0:00:00 | 0.008 | 0.164 | 0.055 | 0.110 | 0.185 |
| 4 | krystal.co.uk | Linux | 0:00:00 | 0.008 | 0.103 | 0.057 | 0.130 | 0.130 |
| 5 | Webair Internet Development | Linux | 0:00:00 | 0.008 | 0.162 | 0.069 | 0.137 | 0.241 |
| 6 | Server Intellect | Windows Server 2012 | 0:00:00 | 0.008 | 0.063 | 0.125 | 0.255 | 0.634 |
| 7 | Qube Managed Services | Linux | 0:00:00 | 0.013 | 0.073 | 0.021 | 0.043 | 0.043 |
| 8 | Bigstep | Linux | 0:00:00 | 0.013 | 0.237 | 0.059 | 0.115 | 0.115 |
| 9 | Host Europe | Linux | 0:00:00 | 0.013 | 0.125 | 0.062 | 0.149 | 0.152 |
| 10 | ServerStack | Linux | 0:00:00 | 0.013 | 0.072 | 0.073 | 0.145 | 0.145 |
EveryCity had the most reliable hosting company site in August, with only one failed request. EveryCity has been in business for more than seven years, during which time it has hosted websites for many global brands, including Disney, Ikea, Lego, MTV, Skype, SoundCloud and Thomson Reuters.
Although EveryCity’s site has only been monitored by Netcraft since April, it has attained 100% uptime ever since, and also ranked as the third most reliable hosting company site in both May and July. EveryCity uses the SmartOS operating system extensively, exploiting its combination of OpenSolaris and Linux KVM virtualisation technology.
With two failed requests (but a slightly faster average connection time), Hyve Managed Hosting had the second most reliable hosting company site in August. Hyve also ranked second last month, and has made it into the top ten a total of six times so far this year.
Hyve is the UK’s first enterprise VMware cloud hosting provider, and its primary data centre is based in an enhanced tier III facility based in London. This data centre can store nearly half a million litres of diesel to support 50 hours of running at full capacity in the event of a power outage. Hyve’s other data centres are based in New Jersey, California, Hong Kong and Shanghai.
XILO Communications came third in August, with two failed requests and an average connection time slightly longer than that of both EveryCity and Hyve. Its uptime over the past two years is 99.996%. krystal.co.uk, Webair Internet Development and Server Intellect also had two failed requests, but with longer average connection times than XILO.
Eight of August’s top ten most reliable hosting company sites were served from Linux computers, while Server Intellect used Windows Server 2012 and EveryCity used SmartOS, which is a community fork of OpenSolaris designed specifically for cloud computing.
Netcraft measures and makes available the response times of around forty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.
From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.
Information on the measurement process and current measurements is available.